Content Removal Requests
If an intimate image or video of you was shared on Sincerus without your consent, use the form below to ask us to remove it. We act on valid requests within 48 hours. You can also use this form to send a Turkish court order (handled within 24 hours) or BTK decision (within 4 hours).
Last updated: October 24, 2026
Non-consensual intimate imagery (TAKE IT DOWN Act)
Sincerus follows the notice-and-removal process of the TAKE IT DOWN Act. Anyone depicted in an intimate visual image published without their consent, or a person authorized to act on their behalf, can ask us to remove it. A valid request includes:
- Your name and an email address where we can reach you.
- Enough information for us to find the content — links to the posts, replies, or profiles, or the usernames involved.
- A brief statement that you believe in good faith the image was published without the consent of the identifiable person shown in it, with any information that helps us confirm this.
- Your physical or electronic signature. Typing your full name in the form counts.
What happens next
- We remove the reported content within 48 hours of receiving a valid request — within 24 hours for a Turkish court order and 4 hours for a BTK decision.
- We also make reasonable efforts to find and remove identical copies of the same content elsewhere on Sincerus.
- Accounts that share non-consensual intimate imagery are removed under our Community Guidelines.
- We may contact you at the email you provide if we need more information. We do not share your request with the person who posted the content.
Turkish court and BTK orders
Removal or access-blocking decisions issued by Turkish courts, criminal judgeships of peace, or the Information and Communication Technologies Authority (BTK) under Law No. 5651 can be sent through this form or by email to legal@sincerus.app. Please include the decision number, date, and issuing authority, and attach the decision itself when emailing. For requests for user data rather than removal, see our Law Enforcement Guidelines.
Child sexual abuse material
If the content shows a minor, report it in the app (Report → Child safety) or email safety@sincerus.app. We remove child sexual abuse material and report it to the National Center for Missing & Exploited Children (NCMEC) CyberTipline as required by 18 U.S.C. § 2258A. You can also report directly to NCMEC at report.cybertip.org.
Other ways to reach us
If you can't use the form, email legal@sincerus.app with the same information. Copyright claims follow a separate process — see our DMCA Copyright Policy.
False requests
Only submit a request if you believe it is accurate. Knowingly false or misleading requests may be ignored and can expose you to legal liability.